OUR SERVIGE-ANYTIME&ANYWHERE
At present, our distributors and business partners cover over 100 countries and regions, and we have
professional overseas service personnel and agent service personnel around the world.
TENGWANG
ENSURE LONG.TERM EFFICIENCY OF EOUIPMENT
Tengwang Machinery Co., Ltd., we go beyond manufacturing-we provide the global support, expert service, and flexible financing you need to keep your business moving forward. With industry-leading standards and a commitment to excellence, we ensure maximum uptime reliability and efficiency for every machine we build.
TRUSTED AFTER-SALES SUPPORT
Backed by a global service network, our certified technicians and OEM parts guarantee long-lasting performance, all under lSO & CE-certified quality standards.
UNINTERRUPTED PERFORMANCE
From fast parts delivery to factory-certified repairs we minimize downtime and maximize operational efficiency, keeping your fleet running at peak productivity.
EXPERT SERVICE PARTNERSHIP
With dedicated support teams and proactive maintenance planning, we work alongside you to anticipate needs and deliver tailored solutions that extend equipment life and optimize total cost of ownership.
OUR ADVANTAGES
Smart Manufacturing, Outstanding Production Capacity
Equipped with 15 intelligent production lines and supported by AGV automated material handling and real-time data monitoring systems, we achieve efficient and precise manufacturing with a daily output exceeding 100 units of machinery.
Global Network, Rapid Delivery
With overseas distribution centers in North America and Europe, we ensure localized shipping to over 100 countries worldwide. Faster transportation and lower logistics costs enable worry-free delivery for our customers.
Technological Leadership, Quality as the Foundation
As a machinery manufacturer in deep collaboration with Japan’s Kubota, we are equipped with Kubota’s renowned engines, delivering stable and reliable performance. Our full range of products covers various types of engineering machinery, with multiple series specifically optimized for Western terrains, ensuring energy efficiency and high performance.
Strict Quality Control, the Choice of Value
We implement comprehensive inspection throughout the entire process—from materials and production to testing—and enforce 100% batch recall for defective products. We never compromise on quality and always offer the most competitive value in every product category.
One-Stop Solution, Customized Support
From equipment selection and operational adaptation to after-sales support, we provide comprehensive consultation and tailored services to meet the diverse needs of different markets and projects, helping customers achieve their engineering goals efficiently.
Premium Services, End-to-End Empowerment
With every machine purchase, customers receive complimentary attachments worth approximately $500 (such as rakes and buckets) and enjoy lifelong discounts on spare parts, delivering long-term value and continuous support.
FAQ
What is covered by the warranty?
1.Our warranty covers manufacturing defects and performance failures of the product itself, but excludes the following.Damage caused by human error, such as drops, collisions, or crushing
2. Unauthorized repairs or modifications?
3. Wear and tear caused by nomal use;
4. Damage caused by improper use, environmental factors, or force majeure,
5.(onsumable parts such as accessories and consumab es (un less otherwise stateo)
Core services?
Remote echnica support. 247 mutingulEnalish,Spanish,Arabic, usian austomer sence response, prowding rea-time video faut diaqosis,multlinqual operation manuals and downloalinks for repair video tutorials; for areas with weak network signals, offine repair data UsB flash drive delivery service is provided;Parts supply; 0riginal pants are provided free ofcharge duning the waranty perod, and the best logistics chanel can be selected according tothe region (DHL is prefered for Europe and theUhited States,and &T intemationalis preferred for southeast Asa, aferthe waranty penod,the pice wl be executed acording to the quotation confirmed by both panies.Buk purchases f1pieces or more at a time) enjoy an 8.59% discount. DDp (Delivered Duty Paid, if (Cost,insuranc and freight, FOB (free On Board and other trade terms are supported.
Fee Standards?
Warranty period fees:
1. Free services include: original parts, repair technical support, and authorized service provider labor fees.2.Costs to be bome by the buyerCustoms duties and dearance fees for cros border partstreansportaton (unes othenvise agreed, and local auxiany labor costsfor equipment ismanting,installation and on-site repair.
Costs outside the warranty period:
Parts fee: As per the quotation confirmed by both parties, discounts are available for bulk purchases.
Payment method?
We supotintematona sellement cuendes such a UsD.EUR. and Gbp Paument can be made wa eter of creditl/c subiecto Ucp600 temmsl.wre tansier [/r 30% deposit reaued.balance due within 15 days after serice completon, or Paypal smal payments only,not exceeding UsD 50 per transacion. for ate payments by the buye, a penaty of00s% perday of theoverdue amount wil be charged. lf the overdue period exceeds 30 days, the seller has the right to suspend services.
Additional services?
Warranty period fees:
1. Free services include: original parts, repair technical support, and authorized service provider labor fees.2.Costs to be bome by the buyerCustoms duties and dearance fees for cros border partstreansportaton (unes othenvise agreed, and local auxiany labor costsfor equipment ismanting,installation and on-site repair.
Costs outside the warranty period:
Parts fee: As per the quotation confirmed by both parties, discounts are available for bulk purchases.
CONTACT SUPPORT
NEED ASSISTANCE?
WE'RE HERE TO HELP!
FIND A DEALER- LOCATE AN AUTHORIZED SUPPORT PROVIDER
- Office:Guomao Building, chengyang District, Qingdao City, China